1. We provide support from Monday-Friday (10.00 AM to 6.00 PM GMT+1) on all working days except holidays.
  2. There could be a chance that our support services are not available at the time you raise a ticket in your time zone. So please have patience with us regarding the time difference.
  3. We request you to provide us with as much details you can give us regarding the issue. This way we can start working on the solution without any delays.
  4. We reply support threads based on priority.
  5. We do NOT provide chat support. Therefore, please have patience. We will reply each thread within 24 hours.
  6. If needed our team will contact you on Skype or any other available platform.
  7. Support for MessageBroker Core and all MessageBroker Connectors is provided by real developers. We may not be able to provide an update right away as we may be in the process of identifying the issue, finding out resolution, and testing it thoroughly.
  8. If we receive a ticket that has nothing to do with a products issue, but is a request for enhancement or customization to meet a specific business requirement, we will consider it as custom work and charge you for it.

About MessageBroker

Easy and cost-efficient approach for system integration. With our MessageBroker-Core and lots of flexible connectors, you can start integrating your systems today.

Didn't find the Connector you were looking for? Request or create one yourself using the provided Connector API.

Latest Systems

Web SystemMay 29, 2015
Survey SystemMay 29, 2015
Operating SystemOctober 16, 2015
Groupware SystemMay 29, 2015
ERP SystemMay 29, 2015
CRM SystemsMay 29, 2015

Get in touch

Schwarzwaldstr. 122
60528 Frankfurt am Main
Germany

Ferdinand-Porsche-Straße 11
60386 Frankfurt am Main
Germany

mb@message-broker.com

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